Features · 04
Maintenance & Vendors
From “it’s broken” to fixed, billed and in your books.
Requests
Tenants report, AI triages
Photo reports come in from the tenant portal; optional AI reads each one, rates urgency and suggests the trade. Tenant and landlord are notified at every step.
✓ Photo uploads with every request✓ Optional AI urgency and category triage✓ Live status the tenant can see — no chasing calls
💧 Water leak under sink
8 Harbor Rd · 1 · 2 photos · plumbing suggested
🚪 Wardrobe door off rail
14 Maple St · 2 · scheduled with next visit
Avg. time to resolution2.1 days
AquaFix Plumbing
Plumbing · $65/hr · 12 jobs
Sparks & Co
Electrical · $70/hr · 8 jobs
Job brief sent
leak repair · tenant + agent contacts included
Vendors
The right trade, one click
Keep a directory of contractors by trade with rates and contacts. Assigning a job shows only vendors matching its category — and emails them the full brief automatically.
✓ Directory by trade, with hourly rates✓ Category-matched assignment dropdown✓ Full job brief emailed: issue, urgency, address, contacts
Billing
Invoices that keep you honest
Vendor invoices are raised against the job — and paying one requires attaching the invoice copy. It files itself as a document and posts as a maintenance expense on that property’s books.
✓ Invoice copy required to pay — always audit-ready✓ Costs post straight to the property’s books✓ Outstanding vs paid, per vendor and per job
INV-0341 — AquaFix
$220 · leak repair · copy attached
INV-0355 — Sparks & Co
$180 · awaiting invoice copy
Maintenance spend YTD$4,120